Arizona Recovery and Towing

Camp Verde, AZ, USA

Full time

$45-50k (annually)

Aug 17

This job is no longer accepting applications.


Arizona Recovery & Towing is seeking Full-time highly motivated Lead Tow Truck Operator to operate a company owned flatbed, wheel lift tow truck and equipment to assist for the following emergency services: Towing, battery boost, fuel delivery, lockout, flat tire/tire changes, extricating/winching, and accidents. We want a Lead Operator who is committed to safety, efficiency, and high quality service for drivers and customers.

We are a family-owned and operated small business. When you join Arizona Recovery & Towing, you not only join our team, but you also join our family.

Key responsibilities include:

  • Managerial Experience Necessary
  • Able to multi-task efficiently
  • Provided outstanding customer service by interacting with the customer to find out the nature of the problem
  • Can organize work accordingly, and stay on top of all tasks
  • Calm under pressure
  • Good phone skills
  • Good at taking constructive criticism
  • Dispatching experience
  • Can oversee 5+ drivers, schedule accordingly and maintain a balance of work
  • Use best judgement in situations
  • Knowledge of vehicles
  • Quick learner
  • Knowledge in accident and off-road recovery
  • Jump-starting vehicles, changing tires and fuel deliveries
  • Safely load vehicles onto the back of the truck with a chain, winch or steering block
  • Towing the vehicle to an authorized destination which may include service station or junkyard
  • Reporting to base and completing paperwork
  • Perform all duties in compliance with safety and security standards
  • Maintain and protect all company property
  • Inspect company vehicle and report any damages or safety conditions to management, following appropriate procedures
  • Keep truck in clean and good condition
  • Always maintain a clean and well-groomed appearance

Key requirements include:

·        5 years towing experience

·        Evenings, Overnights, and Weekends availability throughout the week

·        Excellent Customer Service Skills

·        Knowledge of towing techniques & how different towing operations are performed with different equipment

·        Digital Dispatching experience through Towbook

·        Ability to navigate the Verde Valley and metropolitan areas, preferred

·        Valid Arizona driver's license

·        Pass DOT physical exam, and maintain a current DOT medical card

·        Current clean 5 year driving record

·        Must be at least 25 years of age

Pre-employment background check, drug screening and current Motor Vehicle Driving record for the past 5 years is required. (Driving record is required at time of interview)

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