Jul 24, 2017
Posted by : AAA Oklahoma/South Dakota
Posted date : May-12-2017
Location : 2121 E. 15th St
Now is a great time to join our growing team of emergency road service heroes who stand behind our commitment of providing safety, security and peace of mind to our valued members. We provide opportunity for growth and advancement!
The Emergency Roadside Service (ERS) Fleet Battery Truck Driver provides emergency roadside service to AAA members and non-members by performing various mechanical and technical services including battery boost, tire changes, lock-out and towing services. Fleet Drivers represent the organization as a professional member service specialist in all assignments and contacts. Fleet Drivers utilize communication equipment; maintain accurate and legible records, logs, and reports. Fleet Drivers maintain required driver’s license & an excellent driving record.
Job Responsibilities
Receives service calls from the ERS dispatch through the use of company provided cellular phone and provides routine emergency roadside service to members and non-members including battery boost, tire changes, flat tire repair, lock-out, winching and towing service. Drivers are responsible for updating their status through every stage of the service call (on location, in tow, complete), tracking their towing mileage and collecting and submitting any payments received from non-members for “cash calls” and members for additional services not covered under their specific membership.
Drivers are responsible for their assigned equipment including trucks, chains, straps, dollies/wheel lifts, air compressors, unlock kits, GPS units and cellular phones. This responsibility includes keeping the trucks clean and litter free and immediately reporting any maintenance or mechanical issues to the Fleet Mechanic. Driver must also maintain a neat and well-groomed appearance.
Drivers are responsible for transporting members and non-members in their trucks when the member or non-member’s vehicle is in tow and providing AAA insurance and membership information/brochures to the member or customer if requested.
Minimum Qualifications
Excellent interpersonal and time management skills
Excellent communication skills; ability to gain information from individuals by asking appropriate questions
Ability to prioritize tasks and work well with others
Proficient with communication devices such as cellular phones and GPS equipment
Ability to read maps, and follow written and verbal geographic directions to find the most practical and time efficient routes
General mechanical knowledge and ability to work well with hands
Work is normally performed outside, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases are normal. Noise level is moderate and includes sounds of a busy traffic way and possibly sirens at times. Some environmental hazards are encountered in performance of normal job duties.
Work normally requires physical activities that require considerable use of arms and legs and moving the entire body, such as climbing, lifting, walking, bending, stretching and stooping. Work normally requires the ability to hear average or normal conversations and be able to give and receive ordinary information by speaking frequently. Work may require carrying of objects, such as tires, chains and dollies up to 75-pounds. Work normally requires ordinary visual acuity to inspect vehicles and to operate equipment.
- - Valid Oklahoma driver’s license and acceptable driving record required
- - Familiarity with Oklahoma City and Edmond area
- - Ability to work varying shifts/days/overtime required
- - Previous driving experience required with one year of towing experience preferred
This level of knowledge is normally acquired through completion of high school and/or technical school, or equivalent combination of work experience/education.
Auto Club employees take great pride in providing the very best in customer service on all levels, so professional and courteous interaction with all contacts including members and employees is key in this position. A neat and well-groomed appearance is important.
Dependable and courteous candidates who meet our requirements are encouraged to apply.
ADDITIONAL QUALIFICATIONS
Successful completion of Background investigation
Ability to pass pre-employment drug screening and health performance evaluation
WORKING CONDITIONS
Work is normally performed outside, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases are normal. Noise level is moderate and includes sounds of a busy traffic way and possibly sirens at times. Some environmental hazards are encountered in performance of normal job duties.
PHYSICAL DEMANDS
Work normally requires physical activities that require considerable use of arms and legs and moving the entire body, such as climbing, lifting, walking, bending, stretching and stooping. Work normally requires the ability to hear average or normal conversations and be able to give and receive ordinary information by speaking frequently. Work may require carrying of objects, such as tires, chains and dollies up to 75-pounds. Work normally requires ordinary visual acuity to inspect vehicles and to operate equipment.
Benefits Include:
Health Insurance
Dental Insurance
Flexible Spending Account (Medical and Dependent Care)
401k plan including employer match
Paid Life Insurance and Disability Insurance
Voluntary Life Insurance and AD&D Insurance
Paid Vacation
Paid Sick Leave
Additional Benefits:
Business Casual Work Environment
Direct Deposit
Employee Assistance Program
Employee Referral Bonus Program
Tuition Reimbursement
Free AAA Membership
Employee Discounts
Everything you need to succeed is waiting for you at AAA Oklahoma. We offer the resources, reputation and growth opportunities you need to realize your fullest potential. If you have the background we seek and are looking for a dynamic position, please apply on-line today!
AAA Oklahoma is an Equal Opportunity Employer
Supporting a Drug-Free Workplace
TowCareers.com
Oklahoma, United States
Full time
